Escalation Matrix


Details ofContact PersonAddressContact No.Email IdWorking Hours
Client ServicingMamta Polai616, 6th floor, Suncity Success Tower, Sector 65, Gurugram, Haryana, 12200507314852049instockssupport@indmoney.comMonday to Friday
9.00 am to 6.00 pm
Head of Client ServicingDeepak Gupta07314852021grievanceinstocks@indmoney.comMonday to Friday
9.00 am to 6.00 pm
Compliance OfficerAmeya Mahendra Bhelekar07314852022complianceinstocks@indmoney.com Monday to Friday
9.00 am to 6.00 pm
Managing Director & Principal OfficerNikhil Anil Behl07948224850directorinstocks@indmoney.com Monday to Friday
9.00 am to 6.00 pm

In absence of a response/complaint not addressed to your satisfaction, you may lodge complaint with: SEBI at  https://scores.gov.in/scores/Welcome.html  or Exchange (NSE) at  https://investorhelpline.nseindia.com/NICEPLUS/  or Exchange (BSE) at  https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx  or Depository (CDSL) at  https://www.cdslindia.com/Footer/grievances.aspx  Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal/Depository portal.

After exhausting all available options for the resolution of the grievance, if you are still not satisfied with the outcome, can initiate dispute resolution through the ODR Portal  https://smartodr.in

 Link to SEBI ODR circular